Returns & Exchanges
At Potters of Buxton, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy, you can return your items within 28 days of receipt for a full refund or exchange.
Check Eligibility
Ensure all items are in their original condition, unworn, and with all designer tags still attached.
Complete the Form
Fill out the returns form included in your original package, indicating the reason for return or your desired exchange size.
Package and Label
Securely pack your items in their original packaging and attach the provided return shipping label to the outside of the parcel.
Drop Off and Track
Take your package to any authorized drop-off point and keep your proof of postage until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing